Escape From Excellence

Masterful leaders keep it together when cold and powerful winds blow, going beyond mere bravado to deep calm. My friend Todd Levy, founder of Global Cloud, and I were discussing the confidence benefit that leaders experience in mastery when Todd commented casually that “the percentage of people who truly operate at that level is probably one percent of the one percent.” One is a thousand. That’s probably pretty close to the truth, but it’s definitely too low to accept. Actually, come to think of it, it sounds too high. But what would happen if a solid one percent got there? We’d see a cadre of leaders sparking new ideas and demonstrating calm in a storm. What about ten percent got close? We’d see an organization on fire. And what if forty to sixty percent of an organization got a taste of the confidence of mastery, thought in terms of mastery, shared the language of mastery, and challenged and supported each other to move the needle toward mastery each day? It wouldn’t be good to great, it would be good to legendary. The challenge is how to bring this to business. That’s where Archos comes in. We help leaders, teams, and organizations in challenging situations to move beyond effort, denial, deflection, and bravado and to build abiding and embedded confidence. This is a hallmark of mastery and a driver of sustainable peak performance.

Thsi weekend, I devoured Walter Isaacson’s bestselling biography of Albert Einstein. This excellent book does a great job of helping us to understand both the science and the man. While Einstein was imperfect and a bit eccentric (he hated socks), his mastery is unquestionable. There were many excellent scientists in his circle who got close relativity, but Einstein had the decisive breakthrough primarily because he had escaped from excellence. He led with energy more than with effort (although his effort was herculean), and with intention rather than mere commitment. He also went beyond proficiency and expertise to attain true expression and perspective. And, even though his strategic moves are legendary, acumen was child’s play to him; he always sought wisdom in his science and denigrated science that lacked this wisdom.

But late last night, while in the last chapters, the elements of a new equation that explains so much of Einstein’s mastery leapt off the page at me. Here it is: C+A=W>M. To have fun wth symbols, let C be curiosity, let A be awe, and let W be wonder, with M as, you guessed it, mastery.

Einstein had a boundless curiosity, but it was always accompanied by an almost religious sense of awe. He was no mere puzzler, but needed to see to the heart of things. This curiosity and awe added up to a sense of wonder, a humble and almost child-like sense of that ’something more’ that transcends the mundane. And this wonder, even more than his technical genius, his brain, or his independance, is the driving force of his mastery. He had a sense of the beauty, of the possibility, of the sublime in nature, and he saw it as both his mission and his gift to understand nature, from atom to cosmos, and be devoted to it. He saw this as an act of artistic creation. This was his Dynamic Essence. He couldn’t not follow it. He built his life around it, and achieved mastery. The results were exponentially greater than what had come before. He also enjoyed, in his reknown, legacy, and “profit,” an exponentially greater reward. And with his unfailing good humor, he demonstrated that the costs of excellence were left far behind.

What a guy.

When you are nothing like the master, he or she will welcome you as their equal.

I recently read in a letter to the editor in the 6/08 issue of Guitar Player Magazine where someone said that listening to guitarist Allan Holdsworth, failed to inspire him to go home and play like hearing other great players, but instead made him want to quit playing altogether. Holdworth is considered by many to be the greatest living guitarist. He’s sort of from another planet, and acknowkedged masters confess the greatest admiration for him. He is so far beyond the rest of us that, if someone is wrestling with the excellence trap, hearing him can be the last straw.

The proper response to an exposure to true mastery is not to give up and accept mediocrity. But nor is it to emulate the  the master. This will only make you an imitator, a novelty who is merely fun at parties, no matter how impressive your skills nor how powerful your commitment. It will also amuse or sadden the master if they hear or see you in action. There’s a time to put emulation aside. Rather, the best response is to step back and ask yourself, what will my own mastery look like? What is my Dynamic Essence? And then let it take you wherever it may. A personal anecdote: I heard Holdsworth in ‘81. At first, I gave up. But then I said, “No more 12 hour days practicing. I’m going to find my voice. I won’t play another note unless it really comes from me. No fear, no ego, come what may.” I remember it vividly. I became a composer, songwriter and producer. It’s what I do best, musically. I also focused on acoustic guitar for the next 20 years. I’m back to electric now, with a vengeance! I still practice, for the sheer discipline and workout it provides.  And I still improvise because I enjoy it. It’s like playing chess. I’m fairly excellent actually. But I’m not a master at it. I found my voice in songwriting and producing. I’ve never been happier. And I’m better at it than anything else I do in music. This taught me a lesson greater than all the lformal essons I ever took.

If you experience a full on exposure to mastery, don’t give up, and don’t lose yourself. First work to become excellent, and then leave excellence behind. When you are nothing like the master, he or she will welcome you as their equal.

Here’s a simple fact: Most people don’t have a clue about what their Dynamic Essence is. For all the development programs, competency modeling, 360 feedback, action planning, performance reviews, and more, they remain in the dark about the real deal, their real core, their best asset. This is because, as we have said elsewhere, business leaders have not known about the difference between excellence and mastery, and have never had a path made just for them to escape excellence and reach mastery. The tools they have had only create and measure excellence, and so ultimately serve the Excellence Trap.

To escape from excellence, it is crucial to discover, release, express, and sustain your Dynamic Essence. Consider:

Dynamic essence is the ultimate driver of performance. It is the ultimate driver of innovation, of alignment, of productivity. And to not leverage and apply it is exactly what makes sustainable peak performance, innovation, alignment, and productivity so difficult.

Dynamic Essence is the ultimate source of competitive advantage. It is the ultimate differentiator. Experience, skills, benefits, etc. are old news. Instead, the masterful application of Dynamic Essence is where it’s at.

Dynamic Essence is the ultimate test of strategy. Any decision or action that goes against or fails to leverage the dynamic essence of a leader (or team, business, or brand) is a lost opportunity. It perpetuates the excellence trap and reduces results to an increment, not an explosion.

 Leaders who leverage Dynamic Essence at all times are in Mastery. They define peak performance for the rest of us.

Let’s start with a useful tool that supports a big idea: you can download a handy summary chart that outlines and expands the information in this blog postby clicking here. Look for the document entitled Costs of Failure, Mediocrity and Excellence.

We always say that mastery, and specifically Leadership Mastery, is different than excellence in kind, not in degree. So today we’ll talk about how excellence differs from failure and mediocrity in degree, not in kind. In other words, excellence is on the same continuum with failure and mediocrity, it’s quantitatively different from them, but not qualitatively different (like mastery is). And so excellence is always threatened with devolving back to mediocrity or even failure. Being excellent means riding a roller coaster.

If you’re excellent, congratulations. Unfortunately, you are now in the Excellence Trap. Excellence is the largest hidden cost in business. I discuss that in detail elsewhere, but here I’ll just show you what excellence looks like at 30,000 feet compared to failure and mediocrity. Here are a few examples… (more…)

This post shares a personal anecdote to make a point about Leadership Mastery, specifically the results of leading from vision in mastery, vs. managing in excellence. We recently moved to a new house that we are remodeling and renovating. The entire project gave me an opportunity to overcome my personal bad side (controlling, micro-managing, worrying), and gave me a chance to practice what I preach. An example of Leaderdship Mastery in action?

Background: We live at home, and we also work at home. In addition, we exercise at home, and my audio recording studio is at home. We’ll do pod and video casting from home. So it’s not just a house, it’s headquarters. Upon moving in, we immediately needed: a new kitchen, a new mudroom, a new roof and roofline, two new offices and a meeting room. We also needed a master plan for improved deck, patio, planting, bathrooms, and for a fourth floor media room. Also, the offices and studio would need acoustic treatments for soundproofing. My wife Michele and I collaborate on everything, and we really enjoy design. But the stakes are high and the budget is never high enough! Plus, we’ve already got a lot on our plates. Would this put undue strain on us? It’s a very enlightening micro-case study.

Managing from Excellence would have had us set big goals regarding scope, timing, and costs, do extensive due diligence, assemble and vet a crack team, closely manage the details, require hard work, seek efficiencies, confirm quality, confront unexpected crises, acknowledge emotional needs, and manage all of this against strategic goals based on our desired outcomes (multiple usage, business growth). Had we taken this approach, perhaps the team (architects, vendors, contractors, and sub-contractors) would have respected and admired us in the end, and maybe they would have feared us. We’d meet our contractual obligations, always act professionally, and maybe tip a few people. Either way, the job would be done on time, on budget and well. And it would have nearly killed me, and everyone who had to deal with me! The Excellence Trap would have extracted its inevitable hidden costs.

Instead we chose Leadership Mastery, leading to an experience in which the ”only-do-it-if-you-have-to-because-it’s hell” of remodeling turned out to be a piece of cake, a delight, with better results at a lower price, and at a lower personal and business cost. How did we do it? By leading from vision; by inviting, enthusing, and inspiring everyone we worked with to participate in that vision; by encouraging them to bring their vision to the project; and then by getting out of the way! More specifically, we made the Five Shifts of Leadership Mastery.

Here’s the story, as briefly as I can tell it: (more…)

Are we in a recession? Or a merely slowdown? Will it be deep, or shallow? Protracted or brief?

I don’t know, x 4.

But I do know that any leader should be thinking about how to sustain performance, and even how to defy the odds by achieveing greatness, while our employees are distracted either by fear of layoff’s, or wondering how to stay focused after surviving a layoff. The popular strategy for most people, leaders and associates alike, is denial, but as we’ve discussed elsewhere in this blog, denial is one of the Five Failed Strategies of Excellence and doesn’t work.

Usually, people confronting the challenges of a recession fear either losing their jobs, or keeping their jobs! The opportunity for leadership is to help people to understand that they will flourish either way, and to give them both the tools to do it and the confidence to know it. Working toward a culture of mastery can accomplish this.

Try this: Give your people an experience of escaping the excellence trap and tasting mastery. If it can transform fearand distraction into alignment, innovation, passion, productivity, and confidence (and it can), it will be one of the greatest gifts you can give your people, and one of wisest investments you can make in your business. You can start here. If every person is coming from their greatest strenghts and core identity, and by definition with great passion and productivity, bringing this to their work, several positive result follow:

- people will put fear aside and focus on the job at hand

- innovation will increase as ideas flow from sustained full engagement

- produtivity will increase as focus and passion increase, so more can be accomplished with fewer people

- survivors will continue without a hiccup

- laid off staff will stand out in the marketplace as self-possessed winners

- the business will gain (and spread) a reputation as a great employer in good times and bad

Ultimately, the usual troika of fear-denial, time management, and resentment will be replaced by a turbo-charged workforce. Typical management blather about how “this makes us stronger” will be replaced by inspiring leadership and an inspired, focused, and aligned workforce reality that has tasted mastery.

What is it about business and words that start with the letter P? We all remember the 4P’s of marketing (I’ll spare you another recitation), and I seem to remember four new marketing P’s coming along several years back. Last week, in a flash of P-inspired insight, I discovered the Five P’s of Leadership. Check it out…

The formula looks like this: Passion + Peace = Purpose >> Prosperity + Profit. This means when a leader has moved past both drive and rest, to have both passion and peace, they will clarify and deepen their purpose, which in turn leads to greater prosperity and profits. This is based on the key insight that the often-overlooked both-and relationship between passion and peace is the key driver of results. If you understand and apply that, you will be closing in on leadership Mastery, and you will enjoy a competitive advantage vs. those who never figure this out.

Challenge: First, too many of us are driven by a passion that never gives us any real peace (probably because this passion comes from our old friends, fear and ego). Consider this: how many seriously driven people do you know who seem to be actually compensating for something, or trying to prove a point? Do they seem healthy and well? Are they effective? I suspect not. But second, often when we experience what we call “peace” (but is actually really merely “rest”), we soon get bored and need to get back in the arena and do something! This is because we’re meant to be creating and doing; it turns out that we’re bundles of energy after all. But nonetheless, so many folks dream of retirement, work for the weekend, crave some serious R&R, or just need to trance out for a few minutes.

Solution: Passion and Peace aren’t an either-or; they are a both-and! In excellence, drive and rest fight with each other, but in mastery, they become Passion and Peace. In mastery, doing what you love to do and do best, getting to come from your passion, is itself peace. So we can be in motion or at rest, but in mastery we are always passionate and always at peace, at the same time! So while managing recovery  and pacing how we expend energy are crucial (in this regard, I like what The Energy Project is doing), this is limited to managing merely our capacity when we’re still in the Excellence Trap. Leadership Mastery gets past all that and combines Peace and Passion to successfully focus on our identity and Purpose. This focused drive is qualitatively different from what we experience in the Excellence Trap. It leads directly to the fourth and fifth P: Prosperity (personal flousishing) and Profit (return on investment and return on inspiration).

Summary: Drive and rest fight with each other when we are trapped in excellence. In Leadership Mastery, drive changes into passion, and rest changes into peace. They now feed each other, and this results in exponential increases in all desired personal and business outcomes.

We’ve all heard the old saying about how success is 99% perspiration and 1% inspiration. That’s true, but it’s really only true if you’re in the excellence trap! Sure, it takes work to bring a good idea to life. And it takes skill. The Big Book of Failure is full of ideas that never saw the light of day because their creator had no idea how to take ideas from concept to reality. But when in the excellence trap, inspiration really is front and center only 1% of the time. And that’s too little. Only 1% inspiration keeps innovation rare, change small, and growth incremental. And worse, most people in excellence don’t really know how to be inspired, only driven. And there’s a difference!

Think about it. Drive is about commitment and effort, two of the virtues of excellence that get corrupted into entropy and fixation, and so become costs of excellence, specifically depletion and misalignment. On the other hand, true inspiration is about both unexpected, non-linear, innovative thinking, and genuine enthusiasm to do something with it. It comes from the Five Virtues of Mastery (energy, expression, perspective, intention, and wisdom).

The masters I know are about inspiration 70% of the time, and the rest of the time they bring it to life, more efficienlty and effectively, with lower costs and greater results. Look at the efficiency of the perfect golf swing, the effortless expression of the great saxaphone player, and even the lose-track-of-time quality of doing what you love.

Do these people look like they’re working? We’ve all known people who say, “That’s why they call it work.” But I have never met a master who says that! Only failures and mediocrities say that. They may be nice hard working people, salt of the earth, but they’ve lost the plot. Instead, masters say, “All work in sacred.” If you interrupted, say, Tiger Woods or Charlie Parker during a training or practice session, they’d likely tell you how hard they are working, and they are. Then ask them if they’d rather be doing anything else. Anyone want to guess what they’d say? (Hint: rhymes with snow). Their work and their inspiration are one. That is sacred work. That is mastery.

Each 1% increase in inspiration can create an exponential return. So let’s maximize return on investment by increasing Return on Inspiration.

I live for Leadership Mastery, and I invite you to experience it. But what is it?

Let’s start with mastery itself, and what it is not. Mastery isn’t the pinnacle of excellence. You don’t reach it by being most excellent, in Ted-speak. That will only keep you out of mastery. Mastery is different from excellence not in degree, but in kind. Every master knows this; but nobody else seems to be in on the secret. As Charlie Parker said, “Learn all this stuff (to be excellent) and then forget it (to be a master).”

So what is it? Mastery is when performance increases exponentially, while costs fall dramatically. That bears repeating. In mastery, performance increases exponentially, while costs fall dramatically. It accounts for how the best athletes, performers, artists, sages, and even warriors can blow our minds with what they do, inspire us, and serve as iconic frames of reference, while making it look easy, with grace and style. It is what differentiates the best from the rest, decisively.

 But what is Leadership Mastery? This used to be a tough question because, unlike athletes, performers, etc., leaders have not had a vision or path to mastery. So most have been trapped in excellence. The only exception would be if a leader had achieved mastery in another field and translated it somehow to his or her own leadership in an organization. This is extremely rare because most people, if they are masters in a field (for example golf, acting, painting, music, thinking, or inventing) stick to that field; it is their identity.

Like all mastery, Leadership Mastery is defined by exponentially increased performance and dramatically reduced costs. In organizational leadership we see more innovation, alignment, efficiency, sustainability, focus, capacity, integrity, return, growth, and vision, and less struggle for that extra increment of performance, as well as dramatically less of the financial and human costs that characterize the merely excellent organization. The masterful leader aligns more, inspires more, gets it right more often, sees more, creates more, and keeps himself or herself whole in mind, body and spirit in a way that is remarkable to all who observe, follow, or compete with them. They soar high, while appearing relaxed and ready for more. Leaders in Mastery put incremental growth and marginal change, achieved at a high cost, behind them once and for all. And so do their teams, organizations, and partners.

It’s not magic, not a put on. It’s not superhuman. It’s not the result of cutting a deal at the crossroads. But it is rare. And it is teachable and reachable because leaders now have a path to mastery. This blog, my keynote speaking, workshops, and work with clients all focus on doing exactly this. If you are tired of seeing excellent people and organizations pay a high price for incremantal growth and marginal change, you’ve already taken the first step. So welcome!