Communication That Creates Results
“Effective communication is the foundation of a thriving organizational culture, fostering high employee performance and connection.”
Your company’s culture and results are a reflection of the conversations you’re having. If you’re experiencing challenges with engagement, performance, collaboration, or innovation, there’s a good chance communication patterns are at the root.
The Problem
Most conversations—especially difficult ones—get stuck in negativity, scarcity, and fear. We focus on what’s wrong, what can’t be done, or who’s to blame. This creates cycles of:
- Conflict and disrespect
- Low energy and engagement
- Poor performance and service
- Blame and judgment
- Resistance to change
- Lack of creativity and innovation
The Solution
Conversations Worth Having (CWH) is a strategic communication method that shifts focus and interpersonal dynamics, generating engagement, creativity, collaboration, and business excellence.
What You’ll Learn
This experiential workshop equips you with three foundational practices that dramatically improve conversation outcomes:
Tuning IN
- Learn to pause, breathe, and get curious before reacting
- Move from automatic responses to conscious choices
- Separate facts from the stories you make up about those facts
- Prepare for deep listening through intentional presence
Generative Questions
- Learn to ask questions that deepen understanding and foster engagement
- Move from certainty to curiosity
- Frame conversations to inspire creative and innovative thinking
- Handle challenging situations with confidence
Positive Framing
- Use the “flipping technique” to redirect conversations toward desired outcomes
- Focus on possibilities rather than problems
- Build trust and cooperation through intentional language choices
- Create dialogue that strengthens relationships
Workshop Experience
Interactive Learning Modules
- The Power of Conversation: Understand how conversation nature affects others and develop conscious communication awareness
- Tuning In and Listening: Learn to pause, breathe, and get curious before reacting to create space for conscious choices
- Generative Questions: Master the art of curiosity-driven dialogue using Appreciative Inquiry principles
- Positive Framing: Learn techniques to foster effective communication in any situation
Practical Application
You’ll practice these tools on real-time issues and challenges you and your teams are facing, guaranteeing immediate applicability to your workplace.
Who Should Attend
Organizational executives and leaders
Managers guiding collaborative teams
Anyone who recognizes the impact of conversations and wants to build meaningful connections
Teams struggling with conflict, low performance, or disengagement
Client service professionals building advisory skills
Teams experiencing or creating change
People managers
The Impact
Organizations that implement CWH practices report:
- Stronger, more collaborative teams
- Increased productivity and engagement
- Improved conflict resolution
- Better creativity and innovation
- Stronger feedback and performance conversations
- Better organizational culture
Elevate Your Conversations
Are you ready to change your workplace one conversation at a time? When you change how you communicate, you change everything.